ShipEasi Logistics Privacy Policy

Terms of Service

SHIPESAI LOGISTICS – TERMS OF SERVICE

Last Updated: February 26, 2026

Welcome to ShipEasi Logistics (“ShipEasi”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of the ShipEasi website, mobile platforms, purchasing services, freight forwarding, and door-to-door delivery services within Jamaica and internationally (collectively, the “Services”).

By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. ELIGIBILITY & ACCOUNT REGISTRATION

You must be at least eighteen (18) years old to create an account and use ShipEasi Services.
You agree to provide accurate information during registration and to keep your login credentials secure. You are responsible for all activities conducted under your account.

2. DESCRIPTION OF SERVICES

ShipEasi provides logistics and freight forwarding solutions, including but not limited to:

  • Air freight shipping from Miami to Jamaica

  • Door-to-door delivery within Jamaica

  • Online purchasing assistance using ShipEasi purchasing cards or checkout services

  • Package handling, and tracking

  • Customer dashboard access and notifications

ShipEasi acts as a freight forwarder and logistics facilitator and does not manufacture or sell third-party products.

3. ONLINE PURCHASE ASSISTANCE

When ShipEasi purchases items on your behalf:

  • You authorize ShipEasi to place orders using provided instructions.

  • Product availability, seller delays, or cancellations are outside of ShipEasi’s control.

  • Customers remain responsible for product authenticity, warranties, and merchant policies.

4. SHIPPING RATES, FEES & PAYMENTS

Shipping charges are calculated based on weight tiers, volumetric measurements, and current rate cards displayed on our website.

Customers agree that:

  • All shipping, customs, handling, and delivery fees must be paid before release of packages.

  • Prices may change without prior notice due to fuel surcharges, airline adjustments, or regulatory costs.

  • Additional charges may apply for oversized, restricted, or special handling items.

Unpaid balances may result in shipment delays, storage fees, or suspension of services.

5. CUSTOMS, DUTIES & TAXES

Customers are responsible for:

  • Providing accurate invoices and item descriptions.

  • Paying all applicable customs duties, import taxes, and government fees required by Jamaican authorities.

ShipEasi is not liable for customs inspections, delays, seizures, or penalties resulting from inaccurate declarations.

6. PROHIBITED & RESTRICTED ITEMS

ShipEasi does not ship illegal, hazardous, or restricted goods. Examples include:

  • Weapons, explosives, or illegal substances

  • Counterfeit products

  • Perishable or dangerous materials

  • Any items restricted under Jamaican or U.S. law

ShipEasi reserves the right to refuse, return, or dispose of prohibited shipments without liability.

7. DELIVERY & TRANSIT TIMES

Estimated delivery timelines are provided for convenience only and are not guaranteed. Delays may occur due to:

  • Airline or carrier disruptions

  • Customs processing

  • Weather conditions or operational issues

ShipEasi will make reasonable efforts to keep customers informed of shipment status.

8. LOSS, DAMAGE & LIABILITY LIMITATION

ShipEasi exercises care in handling packages but is not responsible for:

  • Manufacturer defects or merchant errors

  • Insufficient packaging from sellers

  • Delays caused by third-party carriers or customs agencies

Unless additional insurance is purchased, ShipEasi’s liability is limited to the shipping cost paid for the affected package.

9. STORAGE & ABANDONED PACKAGES

Packages remaining unpaid or uncollected beyond 30 days may incur storage fees.
ShipEasi reserves the right to dispose of or auction abandoned packages to recover outstanding balances.

10. USER CONDUCT

You agree not to:

  • Use the website for fraudulent transactions

  • Provide false shipping information

  • Attempt to interfere with the platform’s security or operations

Violation may result in account suspension or termination.

11. PRIVACY

ShipEasi collects personal information to provide Services, process shipments, and communicate updates. By using our website, you consent to our data practices as described in our Privacy Policy.

12. TERMINATION OF SERVICES

ShipEasi may suspend or terminate access to Services at any time for:

  • Non-payment

  • Fraudulent activity

  • Violation of these Terms

Customers may close their accounts by contacting support.

13. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of Jamaica. Any disputes shall be resolved within the jurisdiction of the Jamaican courts.

14. CHANGES TO TERMS

ShipEasi may update these Terms periodically. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

15. CONTACT INFORMATION

ShipEasi Logistics
Customer Support: support@shipeasi.com
WhatsApp: (876)790-0333
Website: https://shipeasi.com/

By using ShipEasi, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Last updated: 4/12/2026